How long does optus take to activate sim card

If not, feel free to send me a private message with your number, name and DOB so I can review the notes and see what's happening for you. Ended up going into the store on Saturday. No help at all. Just handed me the phone and said call customer service.

They say porting only happens in business hours so no chance of it working until the morning. Ah, really disappointing to see that you're still waiting on this one to be actioned jedinite ,. Are you able to confirm which carrier you're porting across from? Of the activation delay enquiries I've handled, they've all been same carrier port in orders that's an Optus reseller such as Virgin or Amaysim. Let us know, I'm more than happy to try and help out here. Went into the store again. Demanded to see the manager who was trying to help but said its going to be working days.

The fact that not one person at Optus has offered me any sort of compensation or back up ph service has me really angry. I will not be happy if i have to wait 11 days like you. Seeing as this must be an ongoing problem with Optus, I don't know why it hasn't been solved. Not happy at all. Apologies for the delay with the porting jedinite and pip If you guys can send through your account details to us through a private message, we're happy to take a look into this for you and see what's going on.

We'll need your full name, date of birth and account number. Sounds like they have also lost my existing phone number.

Only to be told he can only credit me this month. Spent about 15 hours on this shite so far - where do I send Optus my bill for my time? Streaming Data: Positive MyData balance required. Expires within 5 days or on next recharge, whichever is earlier. Streaming services subject to change. Content such as ads, authentication and app analytics are excluded and will be deducted from MyData.

Tethering and downloads not permitted. Streaming Data does not rollover. All for use in Australia within 10 days. Expires within 10 days or on next recharge, whichever is earlier. All for use in Australia within 28 days. New customers only. Excludes rate plan change and SIM swaps. First three recharges must occur within 90 days of activation. Expires within 28 days or on next recharge, whichever is earlier.

For details click here. All forum topics Previous Next. Re: Aussie returning home from GErmany for a short visit. The airport has free wifi. Use that. Don't try juggle activating a SIM in the mix. Yeldarb Esteemed Contributor. Anywhere between 5 minutes and 24 hours. Usually less than 15 minutes but sometimes not. Yes, thats what I'm afraid of. Correct me if I'm wrong, I believe the optus shop can activate the sim for me. Thanks for the info.