How long is gore tex guarantee

I should note that I have one eVent garment, a jacket, but I have not used it long enough to comment on it's durability. I can state that the manufacturer of that jacket, Pearl Izumi is no longer using eVent, so draw your own conclusions.

In closing I am perturbed that W. L Gore Associates is not more forthcoming in regard to the details behind their stated "Guaranteed to Keep You Dry promise", because obviously those details are important. Of course, ymmv.

I buy high end products in part because they usually have a rock solid guarantee, and I am frugal enough to have made claims on some of them in the past. Thanks again for the info. I will file it away somewhere in the cobweb covered files of my brain. Hopefully my comments did not come off as a 'rant', but then I maybe to close to the issue.

I tried to stick to the facts, until I finished with my editorial comments at the bottom. Even then I tried to make my observations as level as possible.

The most annoying thing about my experience wasn't that Gore would not replace the Yak Works jacket, but that they really danced around the specifics of their warranty and guarantee. BTW: you can get very inexpensive Gortex clothing at Cabalas.

Cabalas Gortex rain parka. Two years later I decided to replace the gaskets and have the delamination addressed by Kokotat and they replaced the drysuit for the cost of the gaskets. Lee, My Yak Works cycling jacket was one finest pieces of technical clothing I have owned. It was well designed and had outstanding performance in our damp and cool Northeastern weather. I was ideal for my bicycle commuting rides until it lost it's waterproof properties. I'll have to take a look at the Showers Pass jacket you are using.

Lee, In the beginning I didn't start out with any expectations. From my personal experience the Marmot garments I cited in my initial append above lasted nearly 30 years. The Yak Works jacket went nearly If I am to be honest, I guess had an expectation that Gore would do something 'positive' after my experience with Marmot Customer Service. I certainly had an expectation that Gore would make the details of their warranty or guarantee at bit more clear than they have. There is a world of difference between returning a drysuit because it delaminates after 2 years, and returning 30 year old clothing.

I am not complaining about the longevity of these goods. Heck, years is plenty of use out of any garment, Gore-tex or not! If both Marmot and Gore had declined for the same reasons I don't think I would have given it a second thought. Marmot indicated they were making the replacement based on Gore's "Lifetime" warranty. Marmot knew exactly when the items were made and what the MSRP was on each was back in , so obviously they keep very good records.

Gore could not seem to substantiate their reasoning, which is why I pressed them. Their rain attire of choice is Helly Hansen regular rubber coated rain gear. And another for what it is worth: Right now North Face is replacing my six year old gortex rain splash jacket, six years old with about a million years of use on it. The Gortex wore out in several places. I was going to post a separate kudos to them, but figured I might just hop in here with it.

So kudos to these top notch people like North Face, but humbug to the people at Gore. Cheers, JackL. Waterproofs that have reached or are close to the end of their serviceable life through use. We go that bit further at Berghaus. We like to be more flexible because the lifespan of our products varies depending on a few factors.

For example, a heavily used or poorly maintained item will probably have a shorter life than an averagely used or well-looked after item. Remember, our team of experts consider every case individually. You are already signed up to our email! Product Lifetime Guarantee. Visit Repairhaus. If not, we will sort you out with a handy discount on more Berghaus kit to help you get back into the outdoors. The Product Lifetime Guarantee does not apply for any specific set of time as each of our products have different expected product lifetimes, for example a highly technical insulated jacket will have a different expected product lifetime to a T-shirt, and other factors are taken into consideration too.

So, if that year-old jacket of yours has seen more summits than hot dinners, then it might be time to buy a new one! Product Lifetime N. Issued products: Products issued to the professional end-user by their employer e. If you believe there's an issue with your product, there's a good chance we've addressed it in our FAQs below, so have a look there and see if you can find the knowledge you need.

For returns of products covered by our promise, please contact us first to discuss your situation and, if necessary, we can facilitate a return. No: It applies to waterproofness, windproofness, and breathability for the useful life of the product.

It only covers to the original owner of the item, and items that were purchased new. We focus on products useful life rather than any fixed periods of time, as expected useful life can vastly differ depending on the product type and the end use for which it is designed.

Any fixed guarantee period, though it may be easier to understand and execute, will not accommodate the wide array of products made with our technologies.

The length of time a product can reasonably deliver expected performance relative to its intended end use. The expected useful life of a product depends the type of product and its intended end use. For example, a pair of running shoes should not be expected to last as long as a mountaineering jacket. A product will be considered beyond useful life when its damaged or worn beyond the possibility of repair or restoration to a fully functional waterproof, windproof and breathable condition.

Eventually all products wear out with time and end use. Components used in the products construction, such as glues and other adhesives, will eventually degrade with time and end use.

If it looks worn out beyond repair, then it likely is. The limited guarantee is provided to the consumer free of charge. In case of a claim, you are responsible for sending your product to Gore for evaluation at your own expense. Gore will cover all subsequent costs related to your product claim. While you can expect your product to perform for a very long time, components used in the products construction, such as glues and other adhesives, will eventually degrade.

No product lasts forever - unfortunately. Regular wear and tear, plus exposure to dirt, detergents, insect repellent, and other impurities can shorten its lifespan. The good news is that following our care instructions can often solve this problem and when necessary, reapplying DWR is easy.

However, an old or heavily worn garment may no longer bead water, even after proper care and a DWR treatment, indicating that the product has reached the end of useful life. The decision whether a product has useful life at the time of return is made by Gore, based on an individual evaluation of the product, taking into account various factors such as the age of the product, intended end use, reported failure, proper care, and any unrepaired or unrepairable damage present.

No: Damage such as rips, tears, excessive abrasions and punctures are the responsibility of the end user to have repaired. If damage occurs please contact one of our recommended repair centers or contact us directly and one of our helpful consumer service advisors can assist you.

Contact one of the authorized repair centers and you will have your garment repaired at a reasonable price. These special adhesive patches allow you to make instant, however not permanent repairs in the field to preserve the waterproof integrity of your outerwear until you can get to an authorized repair center.

We suggest to avoiding this as much as possible. Otherwise, you might compromise the waterproof protection of your garment, usually via small needle holes that have not been seam sealed.